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Frequently Asked Questions
We want to be crystal clear. No doubts, no unsolved questions. Don’t be afraid to email us if you can’t find what you’re looking for.
How do I connect several WiFi LaserCubes to one device?
By using an ethernet switch (see LaserOS guide) with one cube set as ethernet master, and the remaining cubes set as ethernet slaves. Over six cubes have been connected and tested OK using this method.
What kind of router is needed to connect multiple WiFi LaserCubes?
Can I upgrade the WiFi antenna for longer connection distance?
Does WiFi LaserCubes work as master/slave?
Is the WiFi LaserCube compatible with 3rd party apps and APIs?
Is it possible to control WiFi and USB LaserCubes together?
Can I still purchase USB LaserCubes?
How come the WiFi LaserCube stutters when connected wirelessly?
The WiFi cube can stutter if used in a heavily congested WiFi area. It is best suited to being used outdoors where range up to 30m is possible. Stuttering can also occur if using the WiFi cube in client mode as your router/hub is also handling all your other WiFi enabled devices on your local network reducing bandwidth for the cube. The best mode to use for the WiFI cube is using the WiFi server mode, where you are connecting directly to the WiFi LaserCube with your mobile phone/tablet/computer.
Another source of stuttering is leaving the WiFi network list visible on your computer, as this will cause constant scanning for other WiFi networks interrupting the normal WiFi operation on your computer (UDP packets end up being buffered by your computer for extended periods during the network scanning causing image breakup).
Will my USB LaserCube still be supported by LaserOS?
Is there an Artnet or standalone mode for WiFi LaserCube?
Can I use a phone hotspot to connect multiple WiFi LaserCubes?
Phone hotspot to WiFi LaserCube does not work as the hotspot UDP performance of an iPhone is very poor.
What is the recommended connection method for WiFi LaserCube?
My wireless router causes stuttering on the WiFi LaserCube.
What is maximum WiFi range?
What connection mode is required when using the supplied USB->LAN adaptors?
Where I can find latest WiFi Cube firmware?
What materials does the LaserCube engrave?
How do I operate the US-version of LaserCube?
1. Connect your USB Cable to the Lasercube.
2. Connect the cable to the back of the Lasercube and the Big Yellow Box.
3. Turn the key to the ON position on the Lasercube.
4. Turn the key to the ON position on the Big Yellow Box.
5. Make sure that the Big Red Button is in the ON position. The box is shipped with the button locked into the down/off position. To unlock, simply turn the button clockwise until it pops up.
6. Turn the Lasercube switch to the ON position. At this point the two whit LED’s above the Lasercube key and the red LED on the Big Yellow Box will blink slowly.
What is the lifetime of the LaserCube?
As a pure diode laser projector, the laser lifetime is expected to be 10 to 20 thousand hours, but may be reduced by operating at temperature extremes (-10C / 45C)
The internal battery is a high quality Lithium Ion pack similar to those used in laptops. In common with laptops, over time, the available capacity of the battery will reduce. The battery has therefore been made to be easily user-replaceable.
Does iOS app work with both USB and WiFi LaserCube?
iOS is only compatible with the WiFi version and not the discontinued USB version. https://apps.apple.com/app/laseros/id1559204525
What is the cheapest Android that works for LaserCube?
How do I purchase LaserCube individual accessories?
How do I use LaserOS software on my existing ILDA laser projector?
How loud is the fan on the 2W LaserCube?
What is the max projection distance of the LaserCube?
What is the size of the projected laser image?
The image size will be a 1m square when the LaserCube is 2m away, 2m square image when the LaserCube is 4m away, and so on… With the Expander, it would be 3m square at 2m distance and son on….
There is no maximum range, but the apparent brightness will be reduced the larger the projection. It is recommended to use the LaserCube at half-zoom or less for better image quality.
What is the specs of the charger for the LaserCube?
What is the difference in brightness between the 1W and 2W LaserCube?
What is the duty cycle and temperature range of the LaserCube?
What are the lens accessories used for?
What’s the difference between TTL and analog laser color?
Is the LaserCube housing dustproof?
Yes, the housing is dustproof. There is no air drawn (or able to convect) into the main cube body where the lasers and optics are.
The 2W has a blower fan recessed within a separate heatsink plate that bolts on to the bottom of the original cube housing. Air is not drawn through the main enclosure, only into and out of the heatsink plate, which conductively cools the existing base of the cube. Sealing of the lasers and optics is maintained.
My Android device does not detect the LaserCube.
How do I import my own logos and create new animations?
How do I create a SVG animation?
Create a folder of SVG files in a program like Adobe Animate or Illustrator. Sample: dancer sample.zip
LaserOS crashes upon opening, even after uninstalling and reinstalling.
Open a command terminal and run:
rm ~/Library/Application\ Support/LaserOS/config.ini
Run from a command prompt:
How do I sync a timeline to LaserOS with MIDI?
How do I use an older version of LaserOS?
Are there other apps that work for LaserCube and can I code my own program?
Is there a fully automatic mode that requires no user input?
Is an internet connection required to run LaserOS or does it work offline.
How do I control LaserCube with TouchDesigner?
How do I make the LaserCube project only a single color laser?
Where are the imported files stored on my computer?
On Mac: ~/Library/Application Support/LaserOS/imports
On PC: C:\Users\ (your username) \AppData\Roaming\LaserOS\imports
On Android: ~/Android/data/com.wickedlasers.laserOS/files/imports/
I cannot adjust the X / Y position of the laser projection.
My Windows PC does not detect the LaserCube, how do I update my drivers?
1. Connect LaserCube to PC
2. Open zadig
3. Options > List All Devices
4. Choose Laserdock Interface 0
5. Choose libusbK as driver
6. Click install
Repeat 3-5 for interface 1 and 2
What is the difference between microphone and loopback audio?
How do I fix the error on my Mac: ‘LaserOS can’t be opened because it is from an unidentified developer.’?
As a programmer, how many points can I draw simultaneously with the LaserCube?
Why can only the microphone be selected as an audio input on an iOS device?
Do I need laser safety goggles?
At what distance is it safe to scan my audience or run through the laser projection?
There is no general value available to determine the safe distance (MPE). There are many relevant factors relevant: Scan speed, scan angle, scanned pattern, beam divergence, beam diameter, output power etc.
The IEC 60825-1 Laser Safety Regulation applies internationally. Do not allow emission in a public area to exceed laser class 3R.
What are some safety tips?
Do not shoot lasers at people. The very bottom of the laser projection should at least 3 meters above the floor, so there is clearance between someone’s head and the lasers. Laterally, there should be 2.5 meter distance.
As with all lasers, never allow any laser beam to enter the sky. Laser beams striking aircraft can blind pilots and is considered a felony offense in most countries.
Do not scan your audience without explicit approval granted from your regulatory body in your city or state. Check with local authorities before using a laser in public areas.
How dangerous is the LaserCube compared to high powered handheld lasers like the Spyder Arctic
LaserCube has a much lower power density compared to the static ‘laser dot’ of a handheld laser because the ‘laser dot’ of the LaserCube is moving at rapidly (tens of thousands of time per second) in order to create laser graphics. The actual power depends on several factors such as LaserOS software settings and distance.
*In balloon popping and engraving modes, the LaserCube beam operates at full power and is as dangerous as a high-powered handheld laser like the Spyder Arctic, so all safety precautions like wearing goggles must be adhered to.
Is there anyway to reduce the power of the LaserCube?
There are a variety of things you can do in the LaserOS settings that reduce power. You can lower the master power slider, increase zoom for a bigger image, and setup attenuation zones
You can also reduce power by using accessories like safety lens (lowers power by 80%), diffraction lens, lumia kits, and expander. By using a combination of lens and software settings you can reduce power density to any level you desire.
How do I protect my camera sensor from the laser?